Managed Services

Home  >>  Solutions  >>  Managed Services

Viscosity North America Managed Services

Your database is your lifeline. Even the best resources get sick, go on vacation, or move on. For a fraction of a full-time employee’s salary, we can keep your database thriving and manage key elements of your systems 24/7. Our dedicated team of Oracle RAC DBA’s can maintain your infrastructure and improve your quality of service for less.

Use our full DBA outsourcing instead of staffing your own DBA’s, or consider outsourcing additional DBA’s. Outsourcing specific or entire databases to Viscosity North America guarantees consistent high standards and delivery for complete database administration. Outsourced DBA’s and DBA expertise can offload tasks that your existing staff may not have the time or experience for, especially beneficial during after hours database support.

To ensure seamless operations, Viscosity offers 24×7 monitoring, expert administration, and immediate response to events and potential problems to your IT environment.

Viscosity offers Managed Services for:

Oracle & SQL Server Database

Utilizing Viscosity North America’s Proactive Expert Managed Services (PEMS) instead of staffing your own DBA’s, System Admins, Storage Admins, etc., guarantees consistent high standards and delivery for complete Oracle, SQL Server, and Linux administration and support. Viscosity’s DBA expertise can offload tasks that your existing staff may not have the time or experience for, especially beneficial during afterhours or weekend database support.

Viscosity North America delivers full lifecycle maintenance and support of your database products to keep your business operating smoothly and efficiently.

Viscosity North America Database Managed Services

  • Complete lights-out monitoring and management of your database environment
  • Onsite and/or Remote 24×7 Production Database and Linux Support
  • Onsite and/or Remote 24×7 Engineered Systems Hardware Support
  • Onsite and/or Remote 24×7 ZFS Storage Appliance Support
  • Linux Administration Support
  • Oracle & SQL Database Administration Support
  • Development DBA Services and Support
  • Annual PSUs
  • Capacity Planning
  • Performance Management
  • Advisor Consultation

Visit our Oracle & SQL Server Managed Services page here.

Engineered Systems

Use our full Engineered Systems Managed Services instead of staffing on your own. Using Viscosity’s Engineered System Experts guarantees consistent high standards and delivery for complete engineered systems administration and support. Using our expertise can offload tasks that your existing staff may not have the time or experience for, especially beneficial during after hours database support.

To ensure seamless operations, Viscosity offers 24×7 monitoring, expert administration, and immediate response to events and potential problems to your IT environment.

Viscosity North America Engineered Systems Managed Services

  • Complete lights-out monitoring and management of your engineered systems environment
  • Onsite and/or Remote 24×7 Production Database Support
  • Onsite and/or Remote 24×7 Engineered Systems Hardware Support
  • Onsite and/or Remote 24×7 ZFS Storage Appliance Support
  • Development DBA Services and Support
  • Capacity Planning
  • Performance Management
  • Advisor Consultation

GoldenGate

To succeed in today’s competitive environment, you need real-time information. This requires a platform that can unite information from disparate systems across your enterprise without compromising availability and performance. Oracle GoldenGate is a high-performance software application for real-time transactional change data capture, transformation, and delivery, offering log based bidirectional data replication. The application enables you to ensure that your critical systems are operational 24/7, and the associated data is distributed across the enterprise to optimize decision-making.

Whether you are implementing Oracle GoldenGate to replicate data for real time operational reporting, minimal downtime database migrations/upgrades, active-active/master-master, real time data warehousing, or other use cases, Viscosity North America can be instrumental in your success. While Oracle GoldenGate can be installed and configured to replicate your data in a relatively short time frame, having someone who knows the product to start you off in the right direction can help further ensure a successful, worry free experience. Oracle GoldenGate services from Viscosity North America can provide you that experience.

Oracle Cloud, PaaS, IaaS

Viscosity North America offers a range of cloud services that enable clients to take advantage of scalability and cost efficiency of the cloud without the overhead of managing and maintaining the cloud infrastructure.

  • Manage cloud-based applications
  • Ensure information security of data
  • Leverage cyber security strategies for maintaining management information systems

Read More:
pdf-logo Managed Services

Other Viscosity Services Include:

  • Virtualization of Oracle on VMware / VBlock
  • Real Application Clusters (RAC)
  • Data Guard / ASM
  • GoldenGate / Shareplex
  • Database Performance Tuning
  • Database Managed Services
  • Database Upgrades with Zero Downtime and Zero Risk
  • E-Business Suite Administration and Upgrades
  • Exadata
  • Exadata Managed Services
  • Data Warehousing
  • Big Data (Cloudera with Hadoop and NoSQL)
  • Consolidation
  • SOA / ADF
  • License and Asset Management Services

Why Choose Us

About Us
Viscosity is a recognized premier consulting firm of database technologies, cloud, and application development. Viscosity was founded by industry and authored experts. Many of our experts are prominent thought leaders with backgrounds in Oracle, VMWare, VCE, EMC, and Informatica. These capacities include Oracle Database, RAC Development, Oracle Consulting and Oracle Technical Architecture, Design and Performance Tuning. Contact us to learn more about how you can maintain and maximize your investments.
Our Expertise
Viscosity was formed by former Oracle employees each of which worked in various capacities within Oracle Corporation. These capacities include Oracle Database, RAC Development, Oracle Consulting and Oracle Technical Architects, Design and Performance Tuning experts. Viscosity’s Oracle Center of Expertise has developed best practices and tight partner relationships to implement world-class solutions. Our vast experience and intellectual property give customers insight into what is driving IT complexity. We can deliver a set of practical executable plans for simplifying IT infrastructure, helping reduce operating costs while freeing up resources for new business initiatives.
UA-43005198-1