Oracle continues to be the fastest, most revolutionary database in the world. Oracle Database 19c is now available for on-premise as well as cloud customers. This allows you to unlock the full potential of new database features and transform your IT operations.
Oracle announced at Oracle OpenWorld 2019 that Oracle Database 19c offers the capability to have three pluggable databases without paying for the multi-tenant licensed option. This news revolutionizes how enterprises will perform database upgrades, data center migrations, and even “move and improve” applications to the cloud with a near-zero downtime approach and methodology.
The terminal release of Oracle Database 11g Release 2 (126.96.36.199) went out of premier support at the end of 2018. The terminal release of Oracle Database 12c Release 1 (188.8.131.52) went out of premier support at the end of July 2019. Oracle Database version 12.2 (184.108.40.206) went out of premier support at the end of November 2020. Extended support for this release will not be available for purchase.
Viscosity and Oracle recommend that customers upgrade their databases to Oracle Database 19c. This version is the terminal release of Oracle Database 12c Release 2, and long-term support or extended support will only be offered on this version. Oracle strongly recommends the following upgrade paths:
As a reference, please check MOS Note 742060.1 for the latest schedule and updates.
Oracle offers premier support for 5 years after the general availability of the software release date. Premier support provides customers the ability to download product upgrades and patches, as well as receive 24×7 support from https://support.oracle.com.
After 5 years, customers can optionally purchase extended support for another 3 years. Oracle’s Extended Support offers updates, bug fixes, security patches, tax/legal/regulatory updates, and access to major product and technology releases. Extended support cost comes at an extra cost above the Premier Support cost.
Extended Support fees are calculated as a % of the Premier Support Fees:
Viscosity is an Oracle Platinum Partner with Oracle and is known in the industry for performing hundreds of database upgrades, leveraging technologies like SharePlex, HVR, and GoldenGate to achieve near-zero downtime database upgrades. Viscosity’s team of database experts can help with the database upgrade but, most important, walk you through the upgrade process to post-upgrade support to mitigate potential performance issues after the database upgrade.
Our Managing Principal Consultant and Oracle ACE Pro, Gary Gordhamer wrote the recently released, “Oracle Database Performance Tuning Pocket Solution Guide for Upgrading Your Oracle Database 19c."
Viscosity's core expertise includes:
Data Transformation, Emerging Technology, High Availability & Scalability Solutions, Cloud Migrations, Performance Tuning, Data Integrations, Machine Learning, APEX Development, and Custom Application Development.