Trust Center

This policy establishes the Enterprise System and Data Integrity Policy, for managing risks from system flaws/vulnerabilities, malicious code, unauthorized code changes, and inadequate error handling through the establishment of an effective System and Information Integrity program. The system and information integrity policy govern Viscosity North America security best practices for system configuration, security, and error handling.

Creation Date: January 2020
Last Updated February 2025
Document Ref: System/Data Integrity V1.2025

This policy document provides Viscosity incident response plan to develop, implement, and maintain policy and procedures to protect information and critical resources from a wide range of threats in order to ensure business continuity, minimize business risk for information systems and data of which the State is considered the owner.

Creation Date: March 2012
Last Updated: April 2026
Document Ref: Incident Plan 2026

This policy document provides Viscosity security policy statements and commitment to develop, implement, and maintain an Information Security Audit and Accountability Policy and procedures to protect information and critical resources from a wide range of threats to ensure business continuity, minimize business risk for information systems and data of which the State is considered the owner.

Creation Date: January 2020
Last Updated: April 1, 2026
Document Ref: Version: AuditPolicy 2026

This policy document provides Viscosity policy statements to maintain our Media Disposal Policy and procedures to protect information and critical resources from a wide range of threats to ensure business continuity, minimizing business risk for information systems.

Creation Date: Last Updated: Document Ref: Version:
Viscosity North America
March 2012 April 2026 Media Plan 2026

Viscosity considers information acquired in the course of doing your job to be confidential in nature and for Company use only. This includes but is not limited to non-public information regarding Viscosity's customers, supplier, products, sales, marketing, and financial data.

Viscosity considers any inappropriate release of Company confidential information to be a serious breach of Company policy and violation of the law.

Viscosity hires seasoned and well respected database professionals to work on your projects.  We pride ourselves in hiring those that have proven records of trust from their former employers.  All employees must pass background checks and abide by an employee handbook as well as their client's protocols.

Viscosity has been a trusted resource by Fortune 500 companies in finance, healthcare, hospitality and more to monitor their databases remotely, to tune and migrate their data, and to step in as a trusted advisor.

Viscosity respects your preferences concerning the treatment of Personal Information that we may collect. This privacy policy lets you know how we collect and use your Personal Information, how you can control its use, and describes practices regarding information collected from our websites, through offline sales and marketing activities.

Creation Date: January 2020
Last Updated: April 2026
Document Ref: Version: PrivacyPolicy 2026

The Trust Center provides transparency into Viscosity North America’s security posture, policies, and related materials.

Information made available through the Site:

• Is provided for general informational purposes only
• Does not constitute legal, regulatory, or professional advice
• Is not a binding representation, warranty, or contractual commitment unless expressly stated in a separate written agreement