Leading Healthcare Provider Capitalizes on

Oracle Database Appliance Capabilities

Project Overview

Headquarters: Illinois

Industry: Healthcare


  • Oracle ODA
  • Oracle E-Business
  • Data Guard
  • Weblogic

Streamlined BC/DR for Production and DevOps



For 70 years, this healthcare provider has been a principal in advocacy and practice in pathology and laboratory medicine, and is the leader of board-certified pathologists. With such a long standing reputation, they are constantly looking to innovate, and with their Oracle E-Business Supply Chain system sitting on legacy HP-UX, it was time to modernize.

Oracle Platinum Partner, Viscosity North America, was called upon as part of this effort, as when deciding between a commodity x86 solution and the Oracle Database Appliance, helping to build the infrastructure roadmap.


Initially the customer decided to purchase two ODA X6-M systems, as part of their turnkey environment for the database infrastructure. One ODA was for their production environment and the other for development.


Customized ODA Training

Upon purchase of the two ODAs, Viscosity experts provided a full-day, on-site, customized, ODA training, on Installation, Configuration, and Patching; as well as thought leadership on EBS Migration best practices, DR configuration, Implementation, and Validation.


Faster Database Solutions with ODA Configurations

Based on the training, and due to the fact that the ODA X6-M does not provide high availability (HA) out of the box, the customer created a mandate to purchase an additional ODA, to be used for planned maintenance and Disaster Recovery (DR) solution.

Design and Implementation

As a trusted advisor, Viscosity’s experts managed the entire configuration of the DR solution, from design, to implementation and sustaining support. Viscosity was tasked to verify, validate, and implement a business continuity configuration, which includes HA for their Continuous Integration and Continuous Delivery (CI/CD) platform. An environment that is just as important to the customer as Production, due to their commitment to their DevOps pipeline.


By using ODA, the customer realized better efficiencies with the simplified database deployment and patching. Viscosity EBS Migration Services, enabled a well-tested, well-orchestrated DR ODA configuration, that will allow the Pathology healthcare provider to seamlessly test patches, enable switchover for planned maintenance outages and failover as needed.

Other Viscosity North America Specialized Services Include:

  • License and Asset Management Services
  • Real Application Clusters (RAC)
  • Data Guard / ASM
  • GoldenGate / Shareplex
  • Database Performance Tuning
  • Database Managed Services
  • Database Upgrades with Zero Downtime and Zero Risk
  • E-Business Suite Administration and Upgrades
  • Exadata
  • Exadata Managed Services
  • Data Warehousing
  • Big Data (Cloudera with Hadoop and NoSQL)
  • Consolidation


Why Choose Us

Viscosity North America was founded by industry and authored experts with backgrounds in Oracle, Hadoop, VMware, and Informatica. As an Oracle Platinum Partner, Viscosity is known as the “Trusted Advisors”, specializing in the delivery of full stack solutions and resolving complex data challenges. Their vast experience in verticals such as Oil & Gas, Healthcare, Finance, and Retail, provides their customers with insight into what is driving IT complexity. Viscosity offers solution services in the areas of Cloud implementation and Integration, Big Data, Analytics, Mobility, Engineered systems, Middleware, and Enterprise apps, as well as solutions in full stack health checks, license assessments, and custom application development. Contact us to learn more about how you can maintain and maximize your investments.

Our Expertise

Viscosity was formed by former Oracle employees each of which worked in various capacities within Oracle Corporation. These capacities include Oracle Database, RAC Development, Oracle Consulting and Oracle Technical Architects, Design and Performance Tuning experts. Viscosity’s Oracle Center of Expertise has developed best practices and tight partner relationships to implement world-class solutions. Our vast experience and intellectual property give customers insight into what is driving IT complexity. We can deliver a set of practical executable plans for simplifying IT infrastructure, helping reduce operating costs while freeing up resources for new business initiatives.