A Database and Cloud Consulting Firm
Viscosity North America is a recognized premier consulting firm of database technologies. Viscosity was founded by industry and authored experts who are prominent thought leaders with backgrounds in Oracle, VMWare, VCE, EMC, and Informatica. Viscosity’s capacities include Oracle Database, RAC Development, Oracle Consulting and Oracle Technical Architecture, Design and Performance Tuning, and Custom Application Development.
Viscosity’s Oracle Center of Expertise has developed best practices and tight partner relationships to implement world-class solutions. Our vast experience and intellectual property give customers insight into what is driving IT complexity. We can deliver a set of practical executable plans for simplifying IT infrastructure, helping reduce operating costs while freeing up resources for new business initiatives.
CEO and Co-Founder
Charles Kim is a co-founder and CEO of Viscosity North America, an Oracle ACE Director, and a VMware vExpert. Charles is an Oracle Certified DBA, a Certified RAC Expert and a Certified Exadata Implementation Specialist. Charles specializes in Exadata, RAC, and Virtualization (VMware and Oracle VM) and authored over 9 books:
- Oracle Database 11g New Features for DBA Developers
- Linux Recipes for Oracle DBAs
- Oracle Data Guard 11g Handbook
- Virtualize Business Critical Oracle Databases
- Oracle Exadata Exadata’s Handbook
- Hadoop As A Service
- Oracle ASM 12c Pocket Reference Guide
Charles holds certifications in Oracle, VMware, Red Hat Linux, and Microsoft and has over 23 years of Oracle experience. Charles sat on the panel of oracle experts at VM World and Oracle OpenWorld for virtualization and Linux. Charles was one of the founding members of the virtualization SIG that launched in 2011 at Oracle OpenWorld. Charles is currently the Vice President of the Cloud Computing SIG for the IOUG.
COO and Head of Applications
Jerry Ward has built up and lead the applications side of Viscosity North America since its conception in 2012. He serves on board of the Emerging Tech Special Interest Group at multiple Oracle conferences across the country. He is passionate about what tech can do for communities, and he leads emerging tech sessions and conversations targeted around travel, hospitality, pharmaceuticals, finance and more.
Jerry has served as a consulting Architect for the VHA, Kellogg Brown and Root, Invesco, Fidelity National Financial, Dresser Rand, Ericsson, Nortel Networks, and the Human Genome Sequencing Center (BCM). Jerry has worked with Oracle technology since 1991, including Oracle database version 6+ and Oracle Applications version 9+.
He has been featured in the Houston Chronicle, Venice Magazine, 002 Houston, KXAN Austin, Tyler Morning News, Gulfscapes Magazine, and other business publications.
Managing Director and Co-Founder
Justin Nugent is a co-founder of Viscosity North America. Prior to joining Viscosity North America, Justin was a former Master Principal Consultant at Oracle Corporation involved in many Exadata and RAC implementations across the country.
Justin’s expertise span across Oracle Exadata, RAC, Golden Gate, Informatica, DW, BI, Tactical and strategic competitive analysis, sales support and training, value selling & solution selling methodology, and data integration technology.
Chief Innovation Officer
Rich Niemiec is the current Chief Innovation Officer of Viscosity North America. Rich is an Oracle Ace Director, a world renowned IT Expert, and was a co-founder and the CEO of TUSC, a Chicago-based systems integrator of Oracle-based business solutions started in 1988. Rich has served as President of Rolta TUSC and Rolta EICT.
Rich is the past President of the International Oracle Users Group (IOUG) and the current President of the Midwest Oracle Users Group (MOUG). Rich has architected and tuned many Fortune 500 systems over the past 25 years.
His experience in data processing ranges from teaching to consulting, with emphasis in database administration, performance tuning, project management and technical education. Rich is one of six originally honored worldwide Oracle Certified Masters and advised Oracle development from time to time. In 2017, he authored the Oracle “Oracle12c Performance Tuning Tips & Techniques,” an update of his previous 4 Oracle best sellers on Oracle8i, 9i, 10g, and 11i Performance Tuning. Rich was inducted into the Entrepreneurship Hall of Fame in 1998.
VP APEX + Practice
Scott Spendolini is Vice President of the APEX+ Practice of Viscosity, NA, where he manages a team of highly-skilled Oracle APEX developers. He is also responsible for developing and delivering Oracle APEX-related curriculum, as well as managing the development of several APEX-based products.
Throughout his professional career, he has assisted various clients with their Oracle APEX development and training needs. Spendolini is a long-time and regular presenter at many Oracle-related conferences, including Oracle OpenWorld, Kscope, and RMOUG. He is a recipient of the Oracle Ace Director designation, author of Expert Oracle Application Express Security and co-author of Pro Oracle Application Express. Spendolini is also an Oracle Certified Oracle Application Express developer.
Prior to reigniting and running Sumner Technologies from 2015 to 2018, Spendolini was an APEX Practice director at Accenture and Enkitec from June 2012 through April 2015. Before joining Enkitec as part of an acquisition, he co-founded and ran Sumneva and Sumner Technologies from 2005 through 2012, which focused on Oracle APEX services, education & solutions. Spendolini started his professional career at Oracle Corporation, where he worked with Oracle eBusiness Suite for almost seven years and was a Senior Product Manager for Oracle APEX for just over three years.